Policy

SHIPPING

Transparent rates. No surprises. Every order ships with tracking.

US

Domestic Shipping

Standard Shipping
Free on orders over $150
Orders under $150
$8 flat rate
Delivery Time
3–5 business days
Carrier
USPS / UPS
GLOBAL

International Shipping

Flat Rate
$25 worldwide
Delivery Time
7–14 business days
Duties & Taxes
Buyer responsibility
Carrier
DHL / FedEx

Processing Time

Orders are processed within 1–3 business days. During high-volume drop launches, processing may extend to 5 business days. You’ll receive a shipping confirmation with tracking info once your order is on the way.

Frequently Asked Questions

How long does processing take?

All orders are processed within 1–3 business days. During drop launches, processing may take up to 5 business days due to high volume. You'll receive a confirmation email with tracking as soon as your order ships.

Can I change my shipping address after ordering?

Address changes can only be made before your order has been shipped. Contact us at support@vaultdrops.com as soon as possible and we'll do our best to update it.

Do you offer express shipping?

We don't currently offer express shipping. All orders ship via standard carriers. We're exploring expedited options for future drops.

What happens if my package is lost or damaged?

If your order is lost or arrives damaged, contact us within 7 days of the expected delivery date. We'll work with the carrier to resolve the issue and, if necessary, send a replacement.

Do you ship to P.O. boxes or APO/FPO addresses?

Yes, we ship to P.O. boxes and APO/FPO addresses within the United States via USPS. International P.O. box delivery is not available.

Still have questions? Get in touch and we’ll sort it out.

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